Dynamics 365 CRM Developer

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Dynamics 365 CRM Developer

Job description

ERIKS Digital is looking for a D365-CRM Developer

Within our Sales domain, we are working on four different propositions, building new digital solutions for customers and our colleagues. For most of the sales-related projects we use standard ERP and CRM software, however, we also build from scratch by exploring innovative technologies. 

The Sales domain focuses on the core processes and technology of our entire sales organization.

Recently we have designed a new state-of-the-art organization, ready to help our business with its next step of the digital transformation. 

This new way of working is based on the ERIKS value chain and is meant to tackle the customer journey end-to-end.

As a Developer you design and build business applications and support sales functions based upon identified business requirements and use cases. You apply advanced analysis skills and experience in principles of architecting, designing, demonstrating and positioning D365-CRM based solutions. Responsible for researching and resolving all reported issues.

Responsibilities:

  • Manages large, complex deployments and configurations, systems through analysis and customization.
  • Ensures the implemented D365-CRM functionality integrates seamlessly with the existing infrastructure of the company.
  • Serves as the primary point of contact and subject matter expert for all CRM development related issues, concerns, and needs.
  • Designs develop and implements solutions to further expand our use of CRM across the organization in accordance with business objectives.
  • Clearly articulates architectural differences between solution methods and the challenges and approaches to the successful integration of platforms.
  • Create solution components; create managed and unmanaged solutions; configure publishers and versions; work with multiple solutions; import and export solutions
  • Customize Dynamics 365 CRM forms
  • Design the form structure; build a form; use specialized form components; use access teams and sub-grids; work with navigation; understand form types; use multiple forms; implement form customizations and mobile clients
  • Implement Dynamics CRM views and visualizations
  • Create view types; manage the system, public, and personal views; create, modify, and delete views; customize views; customize charts; customize dashboards; use themes
  • Manage Dynamics CRM entities
  • Manage entity ownership; manage entity properties; understand system and custom entities
  • Configure field customizations
  • Develop and configure fields; configure field properties; use calculated fields; use rollup fields; configure global option sets; create alternate keys; configure field-level security; understand status and status reasons
  • Implement entity relationships
  • Create relationship types; understand cascading rules; work with hierarchical data; understand and configure entity mapping; create connections and connection roles
  • Understand when to use business rules; understand business rule scopes; understand how business rules are triggered; configure business rules, conditions, and actions
  • Implement workflows; identify workflow types; implement dialogues and custom actions; identify when to use business process flows, workflow dialogues, and custom actions
  • Create business process flows; enable business process flows; work with steps, stages, and categories; work with multiple entities; use conditional branching; implement role-driven business process flows
  • Design application, technical, domain, or solution architecture, including design and implementation of solutions.

Requirements

  • Bachelor or master degree
  • 3-5 years of relevant dynamics 365 (CRM) development experience
  • The ability to work under tight timelines
  • Both a self-starter and team player mentality
  • Accuracy on the input combined with flexibility on the output

Personal competence:

  • Good communication skills
  • An enthusiastic, curious mindset and you are an absolute fan of technology
  • Enjoys working within a scrum team and will not hesitate to ask colleagues for advice and help in solving your challenges
  • Pragmatic, analytical, results-focused
  • Ability to make complex matters simple
  • Not just the ability, but the preference to work in a fast-paced and Agile environment
  • Desire to work in a diverse and enjoyable team and to contribute to our productivity and fun at work!

About ERIKS

80 years ago, ERIKS started as a supplier to the dairy industry in the Netherlands, providing mechanical components and tools that helped dairy plants increase efficiency. Since then, the company kept innovating, evolving, and expanding. Through a consistent focus on technology and service, it became a key sparring partner and service provider for a range of industries. Among its clients are high-tech manufacturing and food companies (such as ASML and Heineken), energy industry players (from windmill operators to power plants), heavy vehicle manufacturers (making cars, ships, or aeroplanes), construction firms, medicine production businesses, and more.

For these clients, ERIKS provides a wide range of technical products (for instance hoses and valves), co-engineering, customization solutions, and related services. Technical teams are at customers’ beck and call for sophisticated support and advice – from design to smart maintenance. And on the local webshops, customers can easily order tools or component parts.

“We provide products and know-how in a way that has a direct impact on the economy. In each household you’ll find at least one item of which the production was improved with help from ERIKS.” – Floris Jan Cuypers, COO at ERIKS

Dutch DNA, global culture
With its expansion into 17 countries and many different industries, ERIKS became a global organization, with a truly international culture and vision and with talent, experts, and client relationships from everywhere. Meanwhile, its headquarters and roots are in The Netherlands. The company is owned by SHV, a family-owned Dutch group with a portfolio of seven companies that together employ nearly 60.000 people worldwide. The culture at both SHV and ERIKS is built on integrity, entrepreneurship, and the core value of investing in people. With its 6.500 employees and nearly 2 billion Euros revenue, ERIKS is an established corporate – yet one with the entrepreneurial drive and willingness to invest that is often found at younger, smaller, PE-backed businesses.

Digital transformation
ERIKS now finds itself in a very exciting phase: that of a companywide digital transformation. The potential of digital technology for ERIKS extends to all business aspects, from easy business workflows to direct commercial purposes. Digital technology can advance ERIKS e-commerce channels as well as offer new innovations and service propositions that are partially or fully digital. Examples include the proposition of Smart Asset Management (IoT) or ‘ERIKS Wiki’, a knowledge mining database for employees and customers. ERIKS has a dedicated approach to digitization. The company is internally building a proactive, solution-oriented product organisation with top-notch developers and digital and industry experts. Recently, a Chief Digital Officer was hired, and the next three years people, operating model, architecture, governance, and strategy will take full focus.

Eriks Digital is an equal opportunity employer and strives for equal treatment for all genders. Eriks Digital adheres to ethical recruiting methods ensuring that we do not discriminate against any candidate because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. This is a fundamental part of our values and beliefs and we strive to create an inclusive environment where everyone can reach their potential.

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